Watch Technician

Technician
Fort Worth, TX
February 3, 2026
Full Time
Application ends: July 30, 2026
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Job Description

Game-Changing Opening
Position: Watch Technician
Company: The Watch Preserve

Job Brief

about the job

are you meticulous, organized, and passionate about fine timepieces?join the watch preserve as a watch technician and help us deliver precise repairs, clear customer communication, and an exceptional client experience.. about the roleyou’ll own the repair intake → workflow coordination → qc → delivery pipeline. this role blends hands-on technical work with orchestration across in-house and contracted watchmakers, proactive client updates, and rigorous airtable documentation.. responsibilitiesrepair intake & customer communication

Experience
Job Chronology of 0 Years is required

Job Detail
  • Conduct repair intakes, evaluate condition, and determine service level
  • Authenticate and appraise watches brought in for repair
  • Communication with customers at milestones Repair Workflow & Watchmaking Coordination Route incoming repairs to the correct watchmaker by skill and complexity
  • Maintain continuous communication with watchmakers; track timelines, approvals, and milestones
  • Order parts, monitor ETAs, and communicate status
  • Perform technical work within your expertise
  • QC all watches for visual and performance standards prior to release
  • Financial & Administrative Prepare accurate repair pricing; secure approvals; manage declines, returns, and warranty considerations
  • Track repair timelines and ensure timely updates to customer-facing teams
  • Supervise in-house students, contractors, and support staff; mentor for diagnostics, efficiency, and QC

  •  What We’re Looking For Experience in watch service/repair coordination, bench work, or equivalent technical role (jewelry/watch industry preferred)
  • Strong diagnostic skills and quality standards; familiarity with timing machines, pressure testing, case/bracelet work, and parts sourcing
  • Excellent organization and documentation habits (Airtable/CRM proficiency a plus)
  • Clear, professional communication with clients and vendors
  • Ability to manage multiple jobs, deadlines, and stakeholders

  •  Schedule & Compensation Location: Fort Worth, TX
  • Schedule: Full-time; Tuesday-Friday 10 AM-6 PM, Saturday 12 PM – 6 PM
  • Compensation: starting $60,000 yearly
  • Benefits: PTO, employee discount, training ~

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