Technician
Job Description
Job Detail
- Efficiently install and service all Homeland security solutions using installation folders and maps
- Perform necessary installations and services, including running electrical wiring in crawl spaces, drilling, trenching, and related tasks
- Connect control panels, install security software, perform wire concealment, and ensure application requirements are met
- Conduct site inspections and review work orders, building plans, and installation manuals to verify materials requirements and proper installation procedures
- Perform routine maintenance of installed equipment
- Identify, troubleshoot, and resolve issues effectively
- Train customers on software and equipment usage and navigation
- Maintain accurate documentation of all work performed and equipment used, following established policies
- Coordinate work efforts with the Operations staff and other technicians while building strong relationships with customers
- Build and maintain positive rapport with customers
- Complete Daily Project Reports
- Keep informed of new products and developments
- Perform a variety of marginal duties not listed, to be determined and assigned as needed
- Manage a technician crew and job site when required
- Maintain client privacy and confidentiality
You Have What It Takes If You Have
The ability to travel up to 60% for the role- Clean background check
- Ability to pass a state and federal background check to obtain industry licenses and security clearance
- Must pass pre-employment and random drug screens (Required by State Law)
- Flexible schedule
- Must be available for nights/weekend work, as well as out of town – overnight travel, as needed
- Current driver’s license and clean driving record (MVR)
- Possess or be able to obtain proper state licensing once hired
- A working knowledge and understanding of electronics
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks with attention to detail
- Possess a dedication to working in a fast-paced environment
- Possess excellent time management, planning, and forward-thinking skills
- Possess excellent telephone etiquette, communication, and listening skills
- Possess the ability to self-motivate and work with little supervision
- Operate hand tools and equipment necessary to perform all associated tasks
- Demonstrate proficiency in reading and understanding electrical schematics, site maps and drawings, and related documents associated with the installation and service of security systems
- Present a professional image both in personal and vehicle appearance
- Maintain a professional demeanor with customers and employees
- Must be able to climb ladders and work on lifts as needed
- Must be able to lift at least 50 pounds
- Experience in one or more of the following Trades is preferred:
- Ability to troubleshoot and repair other electronic components, including board level work, relays, networking equipment, computer hardware, and other CCTV equipment (both network and analog)
- Security Installation (possessing a LSFMA Security Endorsement)
- Fire Alarm or other Life Safety field
- Electrician Apprentice (90v )
- Network Administration (Certification not required, but training for CCNA, MCSE, etc
- )
- Other relevant electronics fields – experience in access control and camera installation preferred
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