Technician 2 – Pcc

Position: Technician 2 – Pcc
Company: Connection

Technician 2 working under direct supervision of the team leader, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the technician 2, is responsible for upgrading, and configuring computer systems and other products ordered by customers, ranging from moderate to advanced complexity levels.

$22.28 – $27.85 an hour

Career Progression is required

• Performs moderate to marginally advanced testing, troubleshooting and repairing of defective computer systems.
• Performs moderate to advanced configuration jobs with minimal to no assistance from Senior Technicians and Leads while following Work Instruction Documents (WIDs).
• Ensures that hardware/software installed on customer’s system is compatible, and at the desired version level. Provides assistance and support to Technician 1 and Imaging and Installation Tech as possible.
• Performs all other duties or special projects as assigned.
• Degree requirements Associate’s Degree or the equivalent combination of education and work experience Certifications
• CompTIA A+ Certification and/or Network+, Server+, etc Required Competencies
• Technical apptitude with ability to absorb and apply newly learned technical skills
• Strong knowledge of Microsoft Office Suite with abiltiy to create a document or simple spreadsheet
• Strong knowledge of and the ability to identify components and software used in computers
• Technology troubleshooting and mechanical skills. Min: USD $22.28/Hr. Max: USD $27.85/Hr. Qualifications: Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”