Solutions Engineer
Job Description
Job Detail
- Partner with the sales team to facilitate client onboardings and architecture reviews
- Assist clients pre- and post-sale with onboarding and troubleshooting issues on the Pump platform
- Collaborate with engineers and designers to build a user-friendly, scalable, and intuitive platform
- Define and execute the technical roadmap, balancing innovation with technical debt
- Develop, extend, and maintain development processes, tools, and workflows
- Contribute to product strategy and roadmap
- Design and implement cloud-native infrastructure alongside the team
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Qualifications BS or MS in Computer Science, Engineering, or a related field - 3 years of experience as a DevOps Engineer, Cloud Engineer, Platform Engineer, or Solutions Engineer, focused on cloud-native infrastructure
- Experience in pre-sales or post-sales solution engineering and other client-facing roles
- Must-have: Experience with AWS, GCP, and Azure; knowledge of cloud cost and billing is a plus
- Experience with Infrastructure-as-Code tools: CloudFormation, Terraform, CDK, etc
- Nice-to-have: Kubernetes, Docker, and distributed systems
- Certifications in AWS, GCP, Azure, Kubernetes, or Terraform are a plus
- Strong communication skills and ability to collaborate across teams
- Enjoys prototyping and experimenting quickly
- Ability to work full-time in-office, 5 days/week
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Benefits Comprehensive healthcare and dental coverage for you - 401(k) plan
- Generous PTO: 13 accrued days, plus company shutdown 24— 1st
- Free lunch & dinner at the office
- Annual company-paid retreats ~
