Production Systems Technician
Job Description
Job Detail
- Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates for each client account
- Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
- be required to be available after hours on an on-call basis
What We Offer:
Hands on and computer-based training to further your knowledge on advanced technology products & services - Exposure to IT networks and services with career growth opportunities
- Competitive car allowance program and paid mileage
- Company provided laptop and phone
- An inclusive and flexible workplace environment that highly values sharing of new perspectives
- Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs
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Qualifications
Minimum Qualifications:
2 years of experience servicing/repairing office equipment, production printers preferred - High School Diploma/GED or equivalent experience
- Reliable transportation to drive to customer sites daily
- Exposure to IT Networks or A / N Certifications are a plus
About Us
Konica Minolta Business Solutions’ (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently - The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive portfolio
- Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions
- marks Konica Minolta’s 20th anniversary in production print, for which it celebrates “20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing
- This year also commemorates 20 years of Konica Minolta’s bizhub brand
- Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate
- It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation
- Konica Minolta is proud to be by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its and follow it on and
