Plumbing Administrator
Job Description
Prosperous Opportunity
Position: Plumbing Administrator
Company: All Year Cooling
Company: All Year Cooling
Experience
Job Achievements is required
Qualifications
Diploma in releted field is required
Job Detail
- Assist with Service Titan jobs workflow compliance and system management
- Provide customer service resolution for low-level plumbing-related customer concerns and inquiries
- Coordinate with staff to manage parts lists for upcoming scheduled jobs
- Maintain accurate records of service calls, job schedules, and customer communications
- Support the Plumbing Division Operations Manager with administrative tasks and reporting
- Process work orders and ensure proper documentation is completed for all jobs
- Coordinate communication between plumbers, sales team, and customers regarding scheduling changes
- Assist with invoicing and billing processes related to plumbing services
- Monitor job progress and follow up on completed work for customer satisfaction
- Maintain filing systems and ensure proper documentation for warranty and service records
- Collaborate with dispatchers, customer service representatives, and other administrative staff
- Assist with inventory tracking and coordination of parts and materials
- Handle routine correspondence and communication with customers and vendors
- Qualifications: Proven experience in administrative or customer service roles, preferably in the service industry
- Strong organizational and time management skills with attention to detail
- Proficiency in computer systems and software, including scheduling and CRM platforms
- Experience with Service Titan or similar field service management software preferred
- Excellent communication skills, both writ10and verbal
- Strong customer service orientation with problem-solving abilities
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Professional ph1manner and interpersonal skills
- High school diploma or equivalent required. additional administrative training preferred
- Ability to work collaboratively with team members at all levels
- Reliable and punctual with strong work ethic
- Must be able to pass a background check and drug screening
- Additional Information: Equal Employment Opportunity: All Year Cooling and Plumbing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our dedicated team at All Year Cooling and Plumbing and contribute to our commitment to delivering exceptional plumbing service and customer satisfaction to our valued customers across South Florida and the Gulf Coast.
