Mechanic Ii
Job Description
Company: Rural King
about the job
about us. . rural king farm and home store strives to create a positive and rewarding workplace for our associates. we offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. whether you are starting an entry-level position or joining with professional experience, rural king encourages professional growth and provides the necessary resource to help you succeed and grow with us.. . when you join the rural king team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.. . how we reward you. . 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * healthcare plans to support your needs * virtual doctor visits * access to centers of excellence with barnes jewish hospital and o clinic’s complex care program * 15% associate discount * dave ramsey’s smartdollar program (no cost to you!) * associate assistance program * rk cares associate hardship program * 24/7 chaplaincy services. . the mechanic ii is tasked with managing work orders for customer repairs and perform servicing and repairs on a range of equipment. this equipment encompasses diesel-powered compact tractors (19hp to 74hp), garden tractors, mowing equipment, utvs, lawn and garden equipment, and company-owned fork trucks. the position involves service parts ordering and warranty claims filing responsibilities, alongside strong customer communication skills.. . provide exceptional customer service by delivering high-quality and prompt on-site repair solutions for all assigned work orders.. .
- Exhibit effective communication skills, interacting professionally with diverse audiences, including customers, for sales support and education purposes
- Ensure the safe, and proper usage of equipment and tools
- Ensure compliance with legal regulations for the handling, storage, and disposal of hazardous materials
- Take responsibility for, or share the responsibility of, timely completion of necessary warranty documentation according to manufacturer requirements
- Manage special order parts for work orders as necessary
- Accurately document daily work performed
- Maintain a clean, organized shop area in accordance with management standards to ensure a safe environment
- Take responsibility for special order parts related to work orders
- Conduct service tasks in adherence to safety standards and manufacturer requirements
- Utilize computer systems to identify parts, document repair progress, order components, and process claims
- Read and comprehend operating and repair manuals, diagrams, blueprints, and drawings
- Exhibit effective communication skills, engaging professionally with various audiences for customer interactions, sales support, and education
- Provide daily updates on completed work, identified issues, and upcoming schedules
- Assist in loading and unloading customer machines for repairs and deliveries
- Perform preventative maintenance and basic to advanced level servicing on customer and company-owned machines
- Participate in equipment sales processes as required
- Manage multiple priorities, organize workloads, and meet deadlines effectively
- Safely operate machinery and equipment such as fork trucks, gantry cranes, electric hoists, servicing and diagnostic tools, and multimeters
- Participate in cross-training for flexibility in various departments and responsibilities
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars
- Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
- Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
- Perform other duties as assigned
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Supervisory Responsibilities
None
Essential Qualities For Success
At least 3 years of diesel repair experience or equivalent combination of experience and education - Advanced mechanical skills encompassing small engine, diesel engine, electrical, air conditioning and hydraulic systems diagnostics and repairs
- Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Proficiency with Microsoft Office software
- Proficiency in navigating and utilizing in-store technology resources, including CRM software, diagnostic programs, barcode scanning systems, and wireless handheld devices
- Ability to work independently without frequent supervision
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Physical Requirements
Ability to maintain a seated or standing position for extended durations - Repetitive wrist movements on keyboard
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Ability to use a ladder, pallet jack, and forklift
- Close vision for computer-related activities
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Reasonable accommodations be made to enable individuals with disabilities to perform essential job functions -
The pay range for this position is $25 - 25-$28
- 00 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs
- Eligible associates also receive overtime pay in compliance with applicable laws
- To learn more about our benefits, review here https://acrobat
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