Job Description
Job Detail
- Design, implement, and maintain identity and access management (IAM) architecture
- Manage end-user lifecycle automation, integrating with HRIS and other business systems
- Administer and optimize SaaS applications including Google Workspace, Okta, Notion, Linear, Slack, and Zoom
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Automation & Scripting Automate repetitive IT tasks using Python, Bash, Terraform, or equivalent tools - Build scalable, self-service IT processes to minimize manual overhead
- Standardize and codify infrastructure as code (IaC) wherever possible
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Device & Endpoint Management Manage macOS fleets (with expertise in configuration, patching, and policy enforcement) - Oversee MDM deployment, OS updates, and security configurations
- Support other operating systems as needed (Finance loves Windows, sadly)
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Security & Compliance Implement and enforce security best practices across IT systems - Partner with security and engineering teams to strengthen MFA, SSO, and RBAC policies
- Proactively identify, troubleshoot, and remediate IT vulnerabilities
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Employee Experience & Support Act as the primary IT contact and escalation point for the existing IT helpdesk team, providing reliable and responsive support - Document IT policies, troubleshooting guides, and standards to enable consistency and transparency
- Ensure predictable availability and responsive customer service for employees across time zones
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Who you might be
Deep knowledge of macOS administration; other OS expertise a plus - Senior-level experience with Okta and modern identity standards (SAML, OIDC, SCIM, RBAC)
- Strong background in IT systems engineering, IAM, and SaaS management
- Proficiency in scripting (Python, Bash); experience with Terraform or other IaC tools is a strong plus
- Skilled at debugging, problem-solving, and deep-diving into complex issues
- Experienced with device management (Fleet, Intune, etc
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- Understanding of common IT security concerns and approaches to mitigate them
- Track record of automating onboarding/offboarding and IT workflows
- Customer service focused, with a reliable and predictable approach to support
- Highly detail-oriented and rigorous in execution
- Passionate about writing clear, accessible documentation
- Strong collaborator who thrives in a fast-paced startup environment
- Desire to eliminate manual toil through automation and process improvement
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