Interior Hard Surface Repair Specialist
Job Description
Inspiring Position
Position: Interior Hard Surface Repair Specialist
Company: Surface Experts – Charleston North
Company: Surface Experts – Charleston North
Job Brief
this franchise is independently owned and operated by a franchisee.
Salary Detail
$20 – $28 an hour
Experience
Job Growth and Advancement is required
Job Detail
- 401(k) matching
- Bonus based on performance
- Company car
- Free uniforms
- Opportunity for advancement
- Paid time off
- Job Summary Visits customer sites and repairs spot damage on hard surfaces. Maintains systems, tools, and supplies to operate efficiently. Documents before and after photos of work. Works with other technicians and owners. Work vehicle provided. Extensive training provided. Primary Responsibilities:
- Places highest importance on job quality customer service.
- Embodies the Surface Experts mission of “being the nation’s premier spot repair business”.
- Able to learn various repair techniques by watching Lead Tech, asking questions, and eventually practicing until perfecting
- Maintain professional appearance, clean uniform, and clean car.
- Documents all encounters in work system, and reports on those activities daily.
- Maintain clean and efficient work environment both in their (work provided) vehicle and at any job location.
- Maintains personal inventory daily to ensure all products and tools required for daily work orders are maintained.
- Joins and actively participates in regularly scheduled meetings
- Reports on daily activity.
- Protects organization’s value by keeping all information confidential.
- Able to have owners provide a flight and hotel to attend formal training in Spokane, Washington for 4days
- Ability to see color accurately (pass an on-line color blindness test)
- Communicate effectively with clients regarding project progress, challenges, and outcomes.
- Skills Strong attention to detail and a keen eye for color, texture, and form.
- Excellent problem-solving skills to address unexpected challenges during the repair process.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Effective communication skills for client interactions and team discussions.
- Familiarity with repair techniques, painting, and/or hand tools used in the repair process is a plus.
- Developing technical skills for surface repair.
- Able to see all color hues and successfully pass a color blindness test without any deficiencies.
- Must maintain an active driver’s license and clean driving record for work provided vehicle.
- Basic computer skills, ability to type, and update work logs on work system.
- Effectively communicate with both customers and work team.
- Works with minimum supervision.
- Hearing/Speaking: Effective communication with employees and clients
- Standing: 10% of the day
- Sitting: 10% of the day
- Walking: 40% of the workday
- Bending/Stooping: 30%
- Lifting: 10%
- Repetitive Hand Movements: fine manipulation: >. 5 hrs. of the workday
- Travel: daily local travel by car
- About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills. Core Values Serve Others Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
- Job Type: Full-time Work Location: In person
- This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
