Field Service Technician
Job Description
Fast-Paced Role
Position: Field Service Technician
Company: Premier Equipment Co., LLC
Company: Premier Equipment Co., LLC
Job Brief
about the job
the ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. the successful candidate will be a problem solver who is responsive to customers’ needs. job description
Experience
Employment Progress is required
Job Detail
- Report directly to Service Manager for deployment from store to in the field equipment repairs on customer or company properties
- Maintain, repair and overhaul farm machinery and vehicles, such as tractors, harvesters, construction equipment, hay equipment, etc
- Examine and listen to equipment, read inspection reports, and confer with customers to locate and diagnose malfunctions
- Ability to utilize electronic service tools to allow for proper troubleshooting
- Test and replace electrical components and wiring, using test meters, soldering equipment and hand tools
- Understanding of hydraulic systems for proper troubleshooting
- Repair or replace defective parts using hand tools, lathes, welding equipment, grinders or saws
- Ensure proper documentation on all repairs- most importantly, on warranty jobs per manufacturer requirements
- Tune or overhaul engines
- Ensure premier quality repairs to minimize come backs focused on “fix right the first time
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- Completing required training and attending OEM continuing education
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Qualifications- Candidate must have experience in all of the following: Repairing machines or systems using the needed tools - Equipment maintenance- performing routing maintenance on equipment and determining when and what kind of maintenance is needed
- Diagnostics- the ability to utilize electronic service tools to allow for proper troubleshooting
- Quality control analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance
- Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Operation and control- controlling operations of equipment or systems
- Operation monitoring- watching gauges, dials or other indicators to make sure a machine is working properly
- Equipment selection- determining the kind of tools and equipment necessary to get the job done
- Education
- Mechanical- knowledge of machines and tools including their designs, uses, repair and maintenance along with electronics and hydraulics
- Customer and personal service- knowledge of principles and processes for providing customer and personal services
- This includes customer needs’ assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Computers and electronics- knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
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Job Type: Full-time
Benefits Dental Insurance - Employee Discount
- Health Insurance
- Life Insurance
- Paid time off
- Professional development assistance
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