Field Repair Technician (Remote Ca)
Job Description
Engrossing Role
Position: Field Repair Technician (Remote Ca)
Company: Q-Lab Corporation
Company: Q-Lab Corporation
Job Brief
about the job
description. . q-lab corporation is currently seeking a field repair technician. if you are passionate about customer service, q-lab corporation has an opportunity to take your technical skills to the next level! you will have the opportunity to service and repair lab instruments for a diverse customer base all over north america!. . while this position requires frequent travel, applicants must reside in reasonable driving distance of a major airport in the la area.. . responsibilities. .
Experience
Work Portfolio of 5 Years is required
Qualifications
Diplomacy and tact in reporting NCE (non-conforming events) to management – with urgency.
Job Detail
- Troubleshoot malfunctioning lab instruments or test equipment and test mechanical mechanisms and electronic circuitry for “root cause” failures
- Perform hands-on repair for malfunctioning lab instruments or test equipment, and tests assembly for conformance, in accordance to manufacturer’s specifications
- Willing and able to travel domestically and internationally travel, 50% of the time annually, to provide repair support to our direct market customers
- This will include being away for up to a full week at a time as and when required
- Provide customers with phone and email recommendations to resolve lab instrument issues and or follow up with on-going issues with the customer
- This include, but is not limited to: sending replacement parts, referring the information to the main home office for further guidance, or performing an on-site resolution
Required Skills
Recognized Electrical or Mechanical Qualification with apprenticeship and 5 years work experience- Work experience with technical equipment, preferably in a laboratory setting
- Competent to read and interpret documents, instructions and manuals
- Diplomacy and tact in reporting NCE (non-conforming events) to management – with urgency
- Highly proficient computer skills and typing – Windows environment and Microsoft applications and relevant CRM systems
- Domestic and International travel experience and ability
- Clean driving record
Who We Are
Q-Lab Corporation is a global leader in providing material durability testing products - Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers
- We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests
- We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China
- Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio
We Offer
A proven track record of success- Excellent compensation package including year-end bonus and company-funded retirement plan
- Comprehensive benefits: Health, Vision, Dental, Disability and Life
- Generous Paid Time Off, and Holidays
- Fun, friendly working atmosphere!
Q-Lab accepts resumes from third-party recruitment agencies on a limited basis, subject to our policy here - ~
