Job Description
Job Detail
- Verify the contents of inventory loads against shipping documents and/or invoices
- Load and unload inventory from company trucks, vans, or automobiles
- Drive vehicles with capacities under three tons to transport inventory to and from specified destinations, such as customer location, branches, jobsites, etc
- as directed by Warehouse or Store Branch Manager
- Obey traffic laws and follow established traffic and transportation procedures
- Read maps and follow written or verbal geographic directions
- Turn in money received from deliveries, if applicable
- Maintain delivery book with invoice, customer signature, date and time of delivery
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
- Report any mechanical problems encountered with vehicles
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs
- Report delays, accidents, or other traffic and transportation situations
- Unloading inventory from freight truck, verifying packing slip to shipment received with signature, date & time, and assigning to appropriate area in warehouse
- Keeps company delivery vehicles maintained, clean and free of trash
- Assists in warehouse as needed
- Performs all other duties as assigned
COMPETENCIES:
Customer Focus- Ability to put the customer FIRST - Dedicated to meeting the expectations of agreed upon delivery times with accurate orders for the customer
- Proceeds to unload/deliver inventory without damage
- Acts with customers in mind
- Establishes and maintains effective relationships with customers and gains their trust and respect
- Safety- Safety conscious about driving company vehicles, operating forklift and general work environment
- Time Management- Uses time effectively and efficiently
- Values time
- Concentrates efforts on the more important priorities
- Gets more done in less time than others
- Can attend to a broader range of activities
- Communication- Able to inform orally and in writing, with clarify and good effect
- Understands clearly and quickly when instructions or orders are received
- Shares pertinent information with management as needed
- Problem Solving- Refers to the ability to solve difficult problems with effective solutions
EXPERIENCE AND REQUIREMENTS:
Education and/or Experience- High School Diploma (or GED or High School Equivalence Certificate) required - Language Skills- Ability to read, analyze, and interpret documents in English
- Ability to respond to common inquiries or complaints from customers (internal and external)
- Ability to effectively present information to management
- Ability to interact clearly and effectively, in both written and oral communication, with supervisor, customers, co-workers, vendors, etc
- Mathematical Skills- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Computer Skills- To perform this job successfully, an individual should be proficient in electronic mail, record keeping, word processing, spreadsheet, etc
- This role requires a beginner’s level of knowledge of Microsoft Office
- Other Qualifications- Must be minimum age of 21 with 3 years of safe driving experience
- Valid driver’s license is required in the state where hired
- Acceptable MVR is required
- Forklift certification or ability to get certified within first 30 days is required
PHYSICAL DEMANDS:
While performing the duties of this job, the individual must be able to remain in a stationary position for 50 percent of the time while operating their computer and performing office work - The individual needs to move about inside the office and at work sites
- They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer
- They must be able to exchange accurate information with customers and others in the office while interacting
- The employee must regularly lift and /or move up to 15 pounds, occasionally lift and/or move up to 25 pounds
- The individual must be capable of reviewing their work for errors and making adjustments as necessary
WORK ENVIRONMENT:
The noise level in the work environment is usually low to moderate, but can escalate to high if visiting a work site - The individual frequently works in a controlled climate
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Reasonable accommodation be made to enable individuals with disabilities to perform the essential functions
NOTE: This job description is not intended to be all-inclusive - Employee perform other related duties as negotiated to meet the ongoing needs of the organization
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