Critical Operations Technician I
Job Description
Impactful Role
Position: Critical Operations Technician I
Company: QTS Data Centers
Company: QTS Data Centers
Experience
Employment Achievements is required
Job Detail
- Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment. recording readings and adjusting where necessary to ensure proper operation of equipment.
- Install and repair IT, mechanical, and electrical equipment as required. assist other team members with major repairs and maintenance of building and equipment.
- Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
- Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
- Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
- Responds as required to building emergencies and customer requests.
- Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
- Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences completes the maintenance along with the necessary documentation using the QTS process and software. What you will need to be successful:
- Two or more years of technical or trade training, military training, or workplace equivalency
- Background in areas of facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling
- Proficiency with Microsoft Office Suite Additional preferred qualifications:
- One or more years of work experience in data center, commercial, or industrial environment, or equivalent The perks (and only a few):
- Medical, dental, vision, life and disability insurance
- 401(k) retirement plan (with up to 4% match)
- Paid volunteer days
- Employee assistance program
- Tuition assistance, parental leave and military leave assistance.
- QTS scholarship for dependents We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information Testing, Family Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The “Know Your Rights” Poster is included here: Know Your Rights (English)
- Know Your Rights (Spanish)
- QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com
- and let us know the nature of your request and your contact information.
