Certified Pharmacy Technician – Phone Support
Job Description
Job Detail
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life; and short and long-term disability
- Paid Volunteer Day
- Floating Holiday
- Referral Incentive
As a member of our Inbound and Outbound Phone Support team, you will:
Assist health care providers and patients by phone; answering questions and requests - Communicate with patients and physician office staff to coordinate medication refill deliveries
- Work with Insurance companies regarding rejected claims and prior authorizations
- Serve as a primary contact for calls to patients and physicians
To be successful in this role, you will need:
Good interpersonal skills- Excellent verbal, written and customer service skills
- Ability to work independently, meet deadlines and be flexible
- Good organizational skills and detail oriented
- Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
- Ability to perform tasks accurately and efficiently when inputting information
- Licensed/registered pharmacy technician or as required by state law
- Basic math and analytical skills
- Intermediate typing/keyboarding skills
Required education:
High school or equivalent
Required experience:
Pharmacy Technician: 1 years
Required license or certification:
PTCB Certification - Registered Pharmacy Technician
Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service - We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone
#OncoPhone1 ~
