Av Tech Support
Job Description
Unique Opening
Position: Av Tech Support
Company: Infosmart Technologies Inc
Company: Infosmart Technologies Inc
Job Brief
Overview we are seeking a dedicated technical support specialist to join our it team.
Salary Detail
Up to $40 an hour
Experience
Work Journey is required
Job Detail
- Provide technical support and troubleshooting assistance for desktop and laptop computers, peripherals, and software applications.
- Manage and maintain computer hardware, operating systems (Windows, macOS, Linux), and software including Microsoft Office suite.
- Support computer networking issues related to LAN, VPN, firewall configurations, and general network connectivity.
- Assist users with software troubleshooting, including issues with operating systems, applications, and security tools like VPNs and firewalls.
- Utilize IT support tools such as BMC Remedy, ServiceNow, Jira, Help Desk systems to document incidents and track resolutions.
- Support IT infrastructure components including servers, switches, and other network devices.
- Perform routine maintenance tasks such as system updates, hardware upgrades, and backups.
- Collaborate with team members to resolve complex technical issues promptly while maintaining excellent customer service standards.
- Educate users on best practices for computer management and security protocols.
- Skills
- Monitor and manage webcast of Commission hearings. Tasks include ensuring that streaming and audiovisual equipment function for live webcasts. cameras (if used), microphones and related equipment are appropriately documenting the hearing. live management of sound and video of webcast including camera selection. troubleshooting. managing virtual witnesses through Teams and by telephone.
- Hands-on recent experience (within past 2years) in broadcast studio work such as producing TV/radio news programs or multicamera presentations at complex events such as conferences. ability to follow basic elements of a hearing such as its beginning, ending, breaks and confidential sessions.
- Three to 5years’ experience working with audiovisual equipment including microphones, video cameras, and broadcasting/webcasting software. The more experience in these areas the better but please make sure you highlight on the resume!
- Job Type: Contract
- Pay: Up to $40 per hour
- Work Location: In person
