Audio Visual Information Technology Technician
Job Description
Progressive Position
Position: Audio Visual Information Technology Technician
Company: University of California, Irvine
Company: University of California, Irvine
Salary Detail
$30.01 – $48.28 an hour
Experience
Work Highlights and Accomplishments is required
Qualifications
Bachelor’s degree in related area and / or equivalent experience / training~ Working knowledge of server internals, especially as needed for troubleshooting and isolating issues.
Job Detail
- Required:
- Experience conducting escalated, broad technical audiovisual and information technology support, including hardware and software tests, analyzing test results, and producing reports of conclusions and recommendations.
- Experience in use and knowledge of networking protocols such as DHCP, TCP / IP, etc.
- Demonstrated skill in configuring, troubleshooting, and supporting escalated end user client systems including desktop, laptop, multifunctional, and mobile computing devices.
- Broad knowledge of organizational AV and IT system functions, dependencies, and interactions, and the ability to use this information to troubleshoot.
- Requires interpersonal and customer service skills in order to work with both technical and non-technical personnel at various levels in the organization. Personnel will include event clients, staff, subtenant clients, and more.
- Advanced skill at creating technical documentation for complex processes and applications.
- Experience developing and administering formal technical training to users at a variety of levels. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
- Demonstrates problem-solving skills to find creative solutions.
- Working knowledge of unit’s business processes. Working knowledge of organization computer requirements, recommendations and policies including security standards.
- Effective skills at technical and administrative work direction.
- Working knowledge of audiovisual equipment, information technology desktop, and business / technical support systems.
- Demonstrated judgment to delegate / escalate issues appropriately.
- Intermediate skill at operating and coordinating audiovisual equipment during large-scale events.
- Bachelor’s degree in related area and / or equivalent experience / training
- Working knowledge of server internals, especially as needed for troubleshooting and isolating issues.
- General knowledge of other areas of IT. Intermediate knowledge of IT-related products and services.
- AV and IT technology operations and technical support.
- Preferred:
- Total Rewards
- In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
- The expected pay range for this recruitment is $30.01- $36.57 (Hourly). Conditions of Employment:
- The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Employment Misconduct*
- Legal Right to work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
- Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last 7years determining that they committed any misconduct. received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct. have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct. or have filed an appeal of a finding of misconduct with a previous employer.
- The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
- Details of each policy may be reviewed by visiting the following page – https://hr.uci.edu/new-hire/conditions-of-employment.php
- Closing Statement:
- The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
