Job Description
Job Detail
- Complete daily delivery, set-up and, and pick-up of office product equipment
- Maintain exemplary customer relations
- Complete other duties as directed by management
- Set-up new equipment as needed
- Required to drive to San Antonio 2 or more times per week to pick-up equipment
- Assist with field calls as needed
- This includes but is not limited to network installation of machines that were delivered, toner deliveries, and running parts to other technicians
- Light warehouse assistance, including but not limited to inventory of parts and supplies
- Adhere to safe driving regulations
Experience & Required Skills
Technical knowledge/skills - Attention to Detail
- Customer service orientation
- Communications – verbal and written
- Planning and organizing, (work management)
- Teamwork (cooperation)
- Work standards (concern for quality)
- Follow-up
- Inventory and/or driving experience a plus
- Pick, pack and ship parts pertaining to open service calls incomplete for a part(s)
- Pick, pack and ship parts pertaining to trunk inventory restocks
- Pick, pack and ship customer supply orders
- Validate outgoing inventory for shipping accuracy and consistency
- Validate incoming inventory against packing list for receiving accuracy and consistency
- Loading and unloading delivery trucks as it pertains to equipment, parts, supplies and other inventory related items
- Boxing and un-boxing equipment, parts, supplies and related equipment as it pertains to set-ups and staging
- Responsible for trash removal as it pertains to shipping and packing materials
- Responsible for labeling parts and supplies relative to stocking locations
- Stock parts in proper bin locations and maintain high organizational standards and bin accuracy relative to system counts
- Identify and resolve problems related to inventory variances, stockroom operations and vendor orders
- Coordinate and perform physical inventories of central warehouse location cyclical as directed by Part Supervisor
- Reconcile stockroom inventory against computer generated reports
- Helps in administering warranty relative to OEM/Vendor core-credits, PC board repairs and board-bank
- Keep inventory stock/shelves in proper sequence, clean, accurate and organized
- Keep parts warehouse clean and safe and orderly
Physical Requirements
Ability to lift 50 lbs - Must be able to pull, lift, reach and transport equipment parts and boxes
Special Requirements
Must have a clean driving record and will be subject to a pre-placement drug test - Must have a valid Driver’s License
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job - Duties, responsibilities and activities change at any time with or without notice to meet the needs of the organization
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