Maintenance Technician
Job Description
Job Detail
- Handle multiple residential service requests daily
- Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary
- Participating in all maintenance projects
- Prepare vacant units for market ready status through turn-over repairs and improvements
- Preventive maintenance repair on all systems at the property
- Performing general repair of property grounds, apartments, and building exteriors
- Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency
- Other duties as assigned
Qualifications
EPA/CFC Type I & II certifications preferred – Must obtain within 90 days from date of hire- 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair
- Valid Driver’s License and must live within 30 minutes of the property
- Outstanding customer service and focus on providing residents with timely and accurate responses
- Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis
- Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur
- Must carry a cell phone as required for on-call maintenance
- Ability to use a computer
- Good English communication skills, both verbal and written
- Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs
- , climb ladders over 10 feet, and perform other general physical activities
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