Hive Operations Technician
Job Description
Job Detail
- 1–3 years of experience in operations, administrative support, case handling, or dispatch coordination
- Strong attention to detail and consistency in following processes
- Good written and verbal communication skills (English)
- Comfortable working with dashboards, ticketing systems, or workflow tools
- Enjoys working in a screen-based environment and has a technical/gamer mindset
- Self-motivated and reliable with strong follow-through
- Flexible to adjust hours when needed to align with field operations·
- Open to occasional fieldwork to support team efforts
- (Nice to have) Experience in agri-tech, robotics, IoT, or beekeeping What We’re Looking For 1–2 years’ experience in technical support, NOC, or remote operations
- Strong troubleshooting mindset and confidence in interpreting system alerts
- Excellent written and verbal communication (English)
- Self-sufficient, detail-oriented, and proactive in follow-ups
- Willingness to adapt to dynamic schedules based on field needs
- Comfortable with ticketing systems and live dashboards (e
- g
- , Zendesk, Jira, proprietary tools)
- Experience in agri-tech, robotics, or IoT
- Previous field coordination or dispatch operations
- Basic understanding of embedded systems or telemetry
- Beekeeping experience — nice to have Location & Work Environment San Ramon, California (in-office)
- Work closely with U
- S
- and Israel-based teams in a dynamic, scaling international environment ~
