Field Service Technician Level 2
Job Description
Job Detail
- Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services
- Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration
- Achieve service delivery goals including response time, first time fix and customer satisfaction rates
- Responsible for timely and accurate documentation of all service activities
- Provide equipment reliability feedback to quality engineering and collaborate on improvements
- Participate in cross-training and cross-functional teams with other Duravant operating companies
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Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply - Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components
- Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation
- Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications
- AB PanelView and various types of HMI programming and troubleshooting
- Variable Frequency Drive (VFD) parameter configuration and programming
- Depth-full understanding of Servo drive motor systems and configuration
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Duravant Field Service Technician Job Requirements: High School Diploma or equivalent required - Associate or bachelor’s degree in Mechatronics is desired
- EE, EET, EECS or Industrial Electronics degree is a plus
- 1 years of experience in the maintenance, installation and troubleshooting of large capital equipment required
- Strong mechanical and electrical background required
- Solid understanding troublshooting of PLCs is a plus
- Must have a valid driver’s license, valid passport, and a good driving record
- Travel extensively, up to 80% this can be regionally, nationally, or internationally
Duravant Field Service Technician benefits: Overtime available - Time and half on weekends
- Company truck
- Shared company-paid premium health benefits with buy-up options
- Health Savings Account (HSA) options
- Company-paid telemedicine program
- Company paid Long-term Disability Plan and Basic Life and AD&D
- 401(k) employer matching plan
- Company discount program for you and your family (e
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- , concerts, sporting events, health and wellness, travel, gifts and more!)
- Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more
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