Fire Service Technician
Job Description
Job Detail
- Competitive pay
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!
- Extensive product and on-the-job/cross-training opportunities With outstanding internal resources!
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Company vehicle, tools, and equipment provided to complete all jobs
- JCI Employee discount programs (The Loop by Perk Spot)
- Check us Out:
What You Will Do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions - Responsible for contacting customer representative and ascertain equipment/systems problems
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc
- to repair equipment
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
- Obtain customer signature upon completed service call assignment
- Participate in a scheduled On-call rotation
- Help to train or mentor others on the service team
- Perform other duties as assigned
-
Required
What we look for
3 to 5 years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems - Experience in reading and interpreting blueprints, submittals, and operational/product manuals
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
- High School Diploma or equivalent
- Ability to follow verbal and written instructions
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
- Ability to work flexible hours including weekends to meet customer requirements
- Overnight travel be required
- Demonstrate a high level of customer service
- Maintain truck inventory to ensure timely response to customer needs
- Ability to adhere to, implement, and always follow safety guidelines and procedures
- Strong organizational skills, positive attitude, and ability to learn quickly
- Possess a valid driver’s license and driving record that meets company requirements
- Able to pass a pre-employment background and drug test
- Retain any licenses that are required by National, State and Local codes
-
Preferred
NICET Level II
HIRING HOURLY RANGE: $24 - 00-$34
- 00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data
- ) This position includes a competitive benefits package
- For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs
- johnsoncontrols
- com/about-us ~
