Delivery Driver (Non Cdl)
Job Description
Job Detail
- Abide by all Company safety policies and state and federal transportation regulations
- Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type
- Collect payments from customers in monetary form acceptable to Company
- Efficiently unload cargo and stage products at customer’s place of business
- Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery
- Maintain professional representation of the Company in all interactions with customers and through responsible driving
- Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records and other records required by law and Company policy
- Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc
- )
- Timely transportation of product from origin to destination as assigned
Competencies
Action-Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm - Collaboration- Building partnerships and working collaboratively with others to meet shared objectives
- Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Decision Quality – Making good and timely decisions that keep the organization moving forward
- Drives Results – Consistently achieving results, even under tough circumstances
- Ensures Accountability – Holding self and others accountable to meet commitments
- Equipment Utilization – The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials
- Health and Safety – The ability and skill to manage and apply safe systems of work
- Masters Service Conversations – Ability to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close
- Navigates Field Service Interactions – Briefs customer on service interaction~Confirms logistics of visit/interaction~Defines scope of service interaction~Displays appropriate body language with the customer~Offers alternative or interim solutions~Reads the customer”s tone and body language~Reflect and plan for future interactions
- Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals
- Policy & Procedures – The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives
- Service Into Sales – Ability to recognize sales opportunities during service interactions to enhance overall customer service; Presents products and solutions in a compelling way, Recognizes clues for added needs, Refers added customer needs to appropriate team, Transitions from service to sales conversation
- Verbal Communication – Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications
-
Qualifications
High School or GED degree
1-2 years of related experience preferred
Skills
Navigates Field Service Interactions - Policy & Procedures
- Masters Service Conversations
- Service Into Sales
- Verbal Communication
- Equipment Utilization
- Health and Safety
Physical Demands/Working Conditions
Physical Demands Category: Driver
Physical Demands/Work Environment/Travel Requirements:
Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds - Handling of tires (e
- g
- , rolling, destacking, team lifting) greater than approximately 50 pounds
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
- Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time
- The noise level in the work environment is usually moderate
- Travel required: 75% of the time, no overnight stays (CDL drivers will have overnight stays)
Our people are passionate about what they do, the product they sell, and the customers they serve - If you’re looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we’re the right company for you
DEL-NON-CDL
Build a challenging and rewarding career with us!
American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace ~
