Job Description
Job Detail
- Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs
- Maintain set routes and schedules as directed by their supervisor to meet customer expectations
- Loading and unloading of vehicles
- Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
- Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
- Obey all applicable traffic laws and drive according to the weather/road conditions
- Able to complete a manual and/or electronic log book, based on assigned region
Customer Service:
Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers - Maintain a positive relationship with all clients through effective communication and interaction
- Ensures consistent communication with Dispatcher on an as needed basis
Equipment Handling
Assist hotel and warehouse team with pulling, receiving, and transportation of equipment - Participate in annual physical inventory process
- Perform quality control and equipment staging in warehouse as directed
- **(driver’s not allowed to leave trucks)
- Ensure all equipment is picked up and/or delivered on site
Vehicle Maintenance:
Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required - Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris
- Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip
- Maintain and replenish all vehicle fluids as needed – (e
- g
- wiper fluid, DEF, etc
- )
- Identify mechanical maintenance needs as they occur
- Report any vehicle damages or traffic violations to immediate supervisor in a timely manner
Job Requirements
High School Diploma / GED - Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
- Valid Driver’s License minimum of 2 years driving experience
- Clean driving record
- Basic Computer Skills
- Exceptional customer service skills
- General knowledge of vehicle inspection and maintenance
- General understanding of proper load securement
- Proficient using GPS and other routing systems
- Ability to drive or sit for long hours at a time
- Good communication skills with internal and external customers
- High degree of team work with customers, peers, and managers
- General competencies skills in smart phone use
- Serve as a brand advocate and ambassador in every interaction
- Ability to maneuver vehicle in heavy city traffic conditions
Competencies
Ownership - Hospitality
- Professionalism
- Responsiveness
- Safety Conscience
- Ensures Accountability
- Instills Trust
- Communicates Effectively
- Action Oriented
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions - Reasonable accommodations be made to enable individuals with disabilities to perform the essential functions
Sitting: 6-8 hours per day- Standing: 2-3 hours per day
- Walking: 0-1 hour per day
- Stooping: 0-1 hour per day
- Crawling: 0-1 hour per day
- Kneeling: 0-1 hour per day
- Bending: 0-1 hour per day
- Reaching (above your head): 0-1 hour per day
- Climbing: 0-1 hour per day
- Grasping: 0-1 hour per day
Lifting Requirements
0 – 15 lbs*: Frequently - 16 – 50 lbs*: Frequently
- 51 – 100 lbs: Never
- Over 100 lbs: Never
Carrying Requirements
0 – 15 lbs*: Frequently - 16 – 50 lbs*: Occasionally
- 51 – 100 lbs: Never
- Over 100 lbs: Never
Auditory/Visual Requirements
Close Vision: Continuously - Distance Vision: Frequently
- Color Vision: Continuously
- Peripheral Vision: Occasionally
- Depth Perception: Occasionally
- Hearing: Continuously
Pushing/Pulling Requirements
0 – 15 lbs*: Occasionally - 16 – 50 lbs*: Occasionally
- 51 – 100 lbs: Never
- Over 100 lbs: Never
- Identifies the physical requirements that team members perform without assistance
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions- Reasonable accommodations be made to enable individuals with disabilities to perform the essential functions
Work Environment
Work is generally performed in a hotel, warehouse, or vehicle on the road- Team members will frequently visit other Encore locations, and non-Encore venues for meetings, and/or deliveries
- Working times will include days and include evenings, weekends and holidays
- Team members must adhere to appearance guidelines as defined by Encore
- Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area
- When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust
- The working conditions will vary between moderately quiet to noisy volumes
- Team members use high-end audio visual equipment and electrical components
- Working times include irregular hours and on-call status including days, evenings, weekends and holidays
#INDOPER
Hourly Pay Range: $16- 60 – $20
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The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location - Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise
- In addition, some positions be eligible for other compensation such as potential overtime, bonuses or incentives
Encore is committed to providing the best benefits options for our employees and families- to view the benefits options for our employees worldwide
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences- to view details on our commitment to inclusivity and belonging
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