Parts & Service Associate

Position: Parts & Service Associate
Company: INTERSTATE GROUP LLC

Job title: parts and service assistant department: trailersplus lot operations reports to: assistant store manager status: hourly plus bonus summary the parts and service assistant (psa) assists in the duties and responsibilities of the parts and service department.

$20 – $21 an hour

Work Accomplishments is required

Diploma in releted field is required

• Daily inspection of trailers on the lot for safety and quality control.
• Perform daily processes that include parts, service work, inventory control as directed by store management.
• Service, parts/accessories installations, and warranty work.
• Assist will all deliveries of trailers, parts, and supplies and submit paperwork to management for review.
• Maintain the store facility and grounds by cleaning and organizing the building, shop, and trailers, in order to promote safety, security, and a professional appearance as directed by store management. Work strategically and collaboratively with store management.
• Attend and participate in all required team and company meetings.
• Assist with warranty, repair, facility, and equipment problems.
• Assist Store Management team in trailer sales, as needed (sale license required in some states).
• Performs other duties as assigned.
• Ability to operate forklift and tractor. (Company certification required)
• Ability to operate power tools and welding equipment. (Company certification required)
• SKILLS Time management
• Ability to solve basic problems, communicate properly, handle and diffuse difficult situations
• Troubleshooting
• Attention to detail
• Strong mechanical ability
• Quality customer service
• SUPERVISORY RESPONSIBILITIES
• This job has no supervisory responsibilities. QUALIFICATIONS
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements
• listed in the essential duties and responsibilities section are representative of the knowledge, skill, and ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE
• Requires a high school diploma or equivalent. LANGUAGE SKILLS
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
• manuals. Also important is the ability to write occasional reports and correspondence and to speak effectively with customers
• or employees. Spoken fluency in Spanish is a plus. MATHEMATICAL SKILLS
• Requires the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,
• circumference, and volume. The PSA must also be able to apply concepts of basic algebra and geometry as needed. COMPUTER SKILLS
• Knowledge of on-line computer systems is helpful but not required for successful completion of the PSA job responsibilities
• and assignments. Basic keyboarding skills are also beneficial for efficiency. REASONING ABILITY
• Must be able to communicate and assist in the resolution of practical problems dealing with a variety of concrete variables in
• situations where only limited standardization exists. The position also requires the ability to interpret a variety of instructions
• furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS
• The physical demands described here are representative of those that must be met by an employee to successfully perform the
• essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
• essential functions.
• While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently
• required to stand, walk, sit, use their hands to handle or feel, reach with their hands and arms while balancing, routinely lift
• 50-75 lbs, and climb ladders. WORK ENVIRONMENT
• The characteristics of the work environment described here are representative of those an employee would encounter while
• performing the essential functions of this job.
• The employee may be exposed to wet and/or humid conditions, as well as outside weather conditions during the performance
• of the job responsibilities. The employee may also be required to move mechanical parts and may be exposed to materials as
• described in MSDS documents.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential
• functions upon request. Print Name Date Signature
• Work Location: In person