Field Service Technician
Job Description
Dynamic Entry
Position: Field Service Technician
Company: Diebold Nixdorf
Company: Diebold Nixdorf
Job Brief
Expect more.
Experience
Career Experience of 2 Years is required
Job Detail
- Gains familiarity with Field Service Technician practices and procedures.
- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
- Performs hardware repairs on a component level.
- Cleans and adjusts mechanical components.
- Configures and installs applicable software.
- Preventive Maintenance: Performs routine checks according to documented procedures.
- Refills consumables as directed.
- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
- Participates in regular hardware and software trainings (on the job, classroom and web based).
- Participates in the implementation of measures to achieve agreed KPIs.
- Assists with special projects as assigned. Required Qualifications Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good writ10and verbal communication skills.
- Driver’s license and driving record that satisfies DN’s fleet requirements. #LI-Remote
- #LI-TD2
