It Support Engineer
Job Description
Exciting Position
Position: It Support Engineer
Company: Envera Systems
Company: Envera Systems
Job Brief
About the organization: envera systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities.
Experience
Job Experience is required
Qualifications
Bachelor’s preferred.
Job Detail
- Ability to Install and repair security devices (access control, sensors, IP cameras, IoT devices) at client locations.
- Diagnose network, hardware, and integration issues for Envera cloud/mobile apps (Flutter/React).
- Configure local network equipment, test connectivity for AWS-hosted platforms, and update firmware as needed.
- Interface directly with support teams for issue resolution and training.
- Maintain documentation and participate in on-call support rotations. Qualifications: High school diploma required, Associate’s or Bachelor’s preferred.
- 3+ years field installation/support for security systems, networking, and wireless devices.
- Experience troubleshooting cloud/mobile device integrations (AWS, Flutter/React apps)
- Strong customer communication skills and valid driver’s license.
