Event & Av Services Technician

Position: Event & Av Services Technician
Company: AppTad Inc.

Job title:event & av services technicianlocation:santa clara, ca 95054 (onsite)job type:contractpay rate:$27 per hour (w2)shift schedule:day shift – monday to friday (may require occasional after-hours or weekend support during events)job summary:we are seeking a skilled and experienced event & av services technician to support live event production, video conferencing, and audiovisual systems at our client’s santa clara facility.

Job Successes is required

Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.

• Operate, maintain, and upgrade video conferencing and AV systems.
• Utilize ServiceNow for incident tracking, service tickets, and change management.
• Support live events including Town Halls, All Hands meetings, and corporate productions.
• Set up, configure, and troubleshoot AV components (cameras, microphones, projectors, displays).
• Manage and resolve AV and conferencing incidents (hardware/software/RMAs).
• Coordinate with vendors and cross-functional teams for root cause analysis and issue resolution.
• Maintain event documentation such as Run of Show, test plans, and configuration drawings.
• Conduct routine equipment audits to ensure system readiness.
• Adhere to SLAs ensuring uptime and availability of AV services.
• Support multiple conferencing platforms: Zoom, Microsoft Teams, Cisco WebEx, and others.
• Required Qualifications:
• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 5–7 years of related experience in AV systems and video conferencing technologies.
• Strong communication and customer service skills.
• Basic understanding of networking concepts and protocols.
• Proficient in Microsoft 365 (Teams, PowerPoint, Outlook).
• Ability to manage multiple priorities in a fast-paced environment.
• Preferred Qualifications:
• Hands-on experience with:
• Cisco CUCM, TMS, Expressways, Endpoints
• Poly Endpoints, Zoom Rooms, Microsoft Teams Rooms
• Media encoders (Wirecast, OBS) and eCDN management
• AV systems such as Crestron, Bi-Amp, Extron, QSC, Shure, Allen Heath, Vaddio, Clear-Com
• Experience in event production and live AV operations.
• Strong documentation and organizational skills.
• Benefits:
• Weekly Pay (W2)
• Paid Training
• Overtime Opportunities
• Growth and Career Development
• Schedule:
• Onsite position in Santa Clara, CA
• Day Shift, Monday–Friday
• Overtime or weekend support may be required during events
• EEO Statement:
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected characteristic.
• Job Type: Contract
• Pay: $27 per hour
• Expected hours: 40 per week
• Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Work Location: In person