Hvac Service Repair Sales Journeyman

Position: Hvac Service Repair Sales Journeyman
Company: D&F Plumbing, Heating and Cooling

Are you an experienced and dedicated hvac repair technician with a knack for sales? do you thrive on solving problems and delivering “red carpet” service to customers? after 95 years of business, d&f is finally expanding to offer heating and cooling solutions – and we’re looking for someone like you to join our team! in this customer-facing role, you’ll have the chance to use your technical expertise to confidently troubleshoot, maintain, and repair residential heating and cooling systems and associated equipment.

$40 – $46 an hour

Work Achievements of 20 Years+ is required

Diploma in releted field is required

• Inspect and test HVAC systems for safety, functionality, and code compliance
• Provide installation, maintenance and repairs for all aspects of residential HVAC systems and fixtures
• Educate customers on their HVAC system and offer a range of solutions and pricing options to keep projects within the customers’ budget
• Cross-selling and upselling solutions for related residential HVAC items
• Explain the features and benefits of each solution
• Obtain agreements for services before performing work
• Handle customer questions and project success with callbacks and clear communication
• Take careful notes, photos and project descriptions within the customers’ profile
• Collect, record and take payments with accuracy
• Use the company software (Service Titan) for all customer interactions, payments and job information (training provided)
• Stock service truck with adequate parts and materials weekly
• Transport materials and tools to the job site and maintain proper inventory of tools, materials, equipment, etc.
• Follow all safety procedures on the job site and report violations immediately to management
• Maintain a safe and clean job site with respect to customers’ property
• Handle materials, tools and equipment properly and store them correctly
• Responsibly maintain equipment, tools and company vehicles – keep in clean and good working condition Physical Requirements Works in indoor/outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 70% of the time.
• Climbs ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Of10works in tight spaces such as attics and/or crawl spaces.
• Must be able to lift 50 pounds with ability to push, pull, carry, or maneuver heavier items (with additional manpower or appropriate devices).
• Occasionally works from heights 15 feet or higher above ground.
• Carries 24 ft extension ladder al1and/or 40 ft extension ladder with a fellow-coworker on most jobs.
• Have good visual acuity Skills Qualifications EPA Certified required
• Complete Total Tech or other HVAC training school
• Minimum 5 years experience in maintenance, troubleshooting and repairing diverse HVAC service issues for homes
• Background check required
• Highly organized with good attention to detail and follow through
• Excellent customer service, sales and listening skills with desire to exceed customer expectations
• Strong critical thinking and troubleshooting skills
• Confident using a tablet and smartphone
• Experience with Service Titan a plus
• Valid driver’s license and clean driving record
• High School diploma or GED equivalent Job Type: Full-time
• Benefits: 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Schedule: Day shift Ability to commute/relocate: Portland, OR 97232: Reliably commute or planning to relocate before starting work (Required) Experience: HVAC: 5 years (Required) License/Certification: Driver’s License (Preferred)
• EPA Certification (Required) Work Location: In person