Telecommunications Technician

about lumen. . lumen connects the world. we are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. people power progress.. . we’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. join us as we digitally connect the world and shape the future.. . the role. . the position is responsible for interacting with lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements. persons in this position will be expected to: evaluate customers’ service needs in addition to recognizing and suggesting additional/alternative services as appropriate. the position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services. these responsibilities include enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer’s home.. . location and schedue. . this is a full time position located in cape coral, fl. the schedule is an 8-hour shift typically between 7:00am – 7:00pm. when required, there is mandatory overtime up to 8 hours/week. also require weekends and holidays.. . the main responsibilities. .