Job Description
Company: H-E-B
about the job
responsibilities. . h-e-b operates over 250 pharmacies throughout texas, employing over 800 pharmacists while maintaining a 3:1 technician support ratio. joining the h-e-b pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions.. . as an h-e-b pharmacy tech, you’ll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.. . once you’re eligible, you’ll become an owner in the company, so we’re looking for commitment, hard work, and focus on quality and customer service. ‘partner-owned’ means our most important resourcespeopledrive the innovation, growth, and success that make h-e-b the greatest omnichannel retailing company.. . do you have a:. . heart for people.. a strong team orientation?. . head for business.. ability to support the integrity of pharmacy practice within our retail environment?. . passion for results.. willingness / drive to pitch in at any moment, for any reason?. . we are looking for:. .
- high school diploma or equivalent; 18 years old
- experience as a retail Certified Pharmacy Technician and pharmacy experience
- active CPhT certification
What is the work?
Pharmacy Operations:
Role models / provides superior customer service and service standards - Promotes / embodies ‘Greet, Ask & Thank’ and H-E-B telephone strategies
- Manages exception station; solves third-party issues
- Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
- Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; be responsible for other Professional Services activities as required
- Maintains H-E-B Rx screener status; participates in screening events
- Assists with Pharmacy operations-related tasks (e
- g
- , responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)
- Orders / manages inventory; processes invoices daily, on a timely basis
- Reviews Warehouse and DSD orders
- Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
- Maintains automated prescription processing equipment (e
- g
- , Kirby Lester, ScriptPro, etc
- ), including calibration, maintenance, stocking, proper report execution
- Applies computer troubleshooting and prescription application overview
- Processes RxIMS reports (count compliance, no location inventory, order overrides, etc
- )
- Performs other assigned duties
Compliance:
Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check - Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
- Ensures compliance with Central Fill check-in procedures
- Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
- Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
- Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance
What is your background?
At least 18 years of age (mandatory) - High school diploma or equivalent
- 3 years of pharmacy experience (preferred)
- 1 years of experience as an active retail Certified Pharmacy Technician
- Experience working in a fast-paced environment
- Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date
- Certification as an H-E-B Pharmacy Technician
- RxEVO certification
- Successful completion of all required training (e
- g
- , H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc
- )
Do you have what it takes to be a fit as an H-E-B Pharmacy Tech?
Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system - Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)
- Advanced communication skills; advanced telephone etiquette
- Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e
- g
- , RxEVO, RxIMS, PartnerNet, Workforce Manager)
- Mathematical skills, including calculating measurements
- Ability to manage multiple priorities and shift focus between tasks
- Ability to maintain composure in high-stress situations
- Ability to work with little direct supervision; self-starter
- Welcomes working in a team-oriented environment and is open to cross-training
Can you
Function in a fast-paced, retail, office environment- Work rotating shifts to meet business needs (includes nights and weekends)
- Stand for extended periods (up to 12 hours)
- Regularly lift 30 lbs or more
- Use arms / hands in repetitive motion that require hand / finger dexterity
- Meet specific vision requirements for this job, including close vision and color vision
09-2012
Printed Name: _____________________________ Date: ______________
Signed Name: ______________________________ PS #: __________________ ~