Field Service Technician (Virginia) – Remote With Travel
Job Description
Company: LayerZero Power Systems
about the job
description: remote with travel to customers within surrounding areas/ state of manassas, va. . about us. . layerzero power systems inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. with a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. layerzero power systems is on a trajectory of sustained growth, with a loyal customer base of existing fortune 100 customers and an expanding portfolio of new customers.. . position description: customer service technician. . the customer service technician plays a vital role in ensuring the reliability and performance of layerzero’s power systems, inc. this position involves hands-on service, technical support, and customer interaction, both on-site and remotely. the ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first mindset.. . requirements. . primary duties:. .
- Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including: Static transfer switches
- Power distribution units
- Remote power panelsProvide technical support to customers on-site and remotely via phone and email
- Maintain accurate and timely service records in the LayerZero system
- Respond to emergency service calls, including participation in the 24/7 support rotation
- Travel to customer sites across the U
- S
- and Canada as required
- Occasional weekend or holiday work be necessary
Skills & Experience
Experience servicing electrical power systems - Strong electrical and electronic troubleshooting skills
- Ability to read and interpret diagrams and schematics
- Familiarity with PC-based programming of printed circuit boards
- Knowledge of electrical PPE and safety protocols
- Associate degree in an electrical discipline is preferred
- Military training in electronics or electrical systems is preferred
Work Location:
Initial training conducted at LayerZero headquarters in Aurora, Ohio - Field service performed at customer sites throughout the U
- S
- and Canada
What We Offer
Competitive pay with performance incentives - 100% company-paid medical, dental, and vision
- 401(k) with company match
- 3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You Will Love Working With Us
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects - Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement
- Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life
- Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
At LayerZero, we are proud to be an Equal Opportunity Employer - We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees
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